FAQs

The product I wanted is sold out. Will it return?

At OSÙ we don´t restock. In the event of a return, the article which was previously sold out, may be available online again. So, we advise you to check our online store frequently.

 

When will a determined product be available?

Launch dates are always announced in our social media pages. Stay tuned.

 

Is a determined product still available? 

You may consult stock availability here in our online store. 

 

May I acquire different tops and bottoms? (style/size).

Our bikinis are always sold with both pieces, same style and same size.

 

May I order a product that already sold out and make reservations?

We don´t accept reservations, or orders for sold out products.

 

Where can I buy OSÙ?

In Portugal, you may only buy OSÙ prooducts in our atelier

Atelier: Rua do Montepio Geral nº38, 3ºdto

            1500-465 Lisbon

We don´t do resale in Portugal. If you find any products with a OSÙ tag in other stores, we don´t take any responsability for it, beacuse it´s the result of an ilegal action, without our signature.

 

I´ve choosen to pay with an ATM pay reference. I´ve forgotten to make the payment until 23h59m of the day in which I ordered. How do I proceed?

You order will be canceled, so the products will once again be available in our stock. Re-order it.

 

Will I receive the same product that I see in the picture?

Pictures are taken in high definition with the purpose of depicting in detail each one of our products.There may be some differences in products in which the material itself and it´s making process influence the final result.The print position may also vary within the same product style.